Intune CSP / OMA-URI Lookup Paste policy. Get context.
Enabled

Enable Windows Hello for Business for the tenant policy node.

OMA-URI
./Device/Vendor/MSFT/PassportForWork/{TenantId}/Policies/UsePassportForWork
Deployment playbook

Assign it, sync it, prove it

A correct OMA-URI can still fail because of scope, format, applicability, targeting, conflict, or device state.

1

Likely causes

  • The path, device scope, boolean format, or configured value does not match this CSP record.
  • The setting is not applicable to the device edition, Windows build, management mode, or hardware.
  • Assignment filters, exclusions, stale check-in, or another policy source changed the effective configuration.
2

Recommended fix

  1. Insert the correct tenant ID in the URI.
  2. Choose the intended cloud Kerberos, key trust, certificate trust, or hybrid model.
  3. Check enrollment status and Hello provisioning event logs.
3

Verify

  1. Trigger a device sync, then wait for a new check-in rather than reading the previous report state.
  2. Review the per-setting status and compare the profile, assignment, filter evaluation, and conflict details.
  3. On Windows, correlate the fresh sync with DMEDP/Admin events and the MDM diagnostic report.
  4. Verify the operating-system effect directly; a successful policy report is not always proof of the desired outcome.
4

Escalate when

  • The current Microsoft CSP documentation lists the path/value as applicable but a freshly synced supported device still rejects it.
  • Multiple devices fail with the same event or SyncML status after targeting and conflicts are eliminated.
  • You can provide the policy JSON, assignments/filters, device build/edition, UTC sync time, per-setting status, and redacted diagnostics.
Copy this OMA-URI
./Device/Vendor/MSFT/PassportForWork/{TenantId}/Policies/UsePassportForWork

Use scope Device, format Boolean, and a value allowed by the current Microsoft documentation.

Read recent Windows MDM events
Get-WinEvent -LogName 'Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin' -MaxEvents 50 | Select-Object TimeCreated,Id,LevelDisplayName,Message

Read-only. Run on the affected Windows device and correlate the output with the latest sync time.

Collect an MDM diagnostic archive
mdmdiagnosticstool.exe -area "DeviceEnrollment;DeviceProvisioning;Autopilot" -zip "C:\Users\Public\Documents\MDMDiagReport.zip"

Creates a local archive. Redact tenant, user, device, certificate, and network identifiers before sharing.

Deployment values

Scope
Device
Format
Boolean
Values
Boolean; use the tenant-specific path and current CSP documentation.

Operational checks

  1. Insert the correct tenant ID in the URI.
  2. Choose the intended cloud Kerberos, key trust, certificate trust, or hybrid model.
  3. Check enrollment status and Hello provisioning event logs.
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