Contact support
Email hello@xequalsmassquared.com. Include the product version, Windows version, workflow step, issue summary, and steps already tried.
Manual fulfillment
Initial customer fulfillment is handled manually. After purchase, access instructions for the signed installer and release materials are sent to the purchaser's order email. Contact support if those materials have not arrived.
Safe support requests
Remove passwords, tokens, secrets, and unnecessary personal data from logs, screenshots, and sample files before sending them.